OSF OnCall launches remote monitoring program for infants-toddlers with RSV


Effort adds support for patients-parents, and frees up clinics and hospital beds

PEORIA, Ill., Dec. 12, 2022 /PRNewswire/ — It’s the worst flu season in more than a decade. That, combined with an earlier and harsher season for another common virus RSV, has prompted OSF OnCall Digital Health to launch a no-cost, at-home monitoring program for RSV.


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The collaborative effort with OSF clinical outpatient and hospital leaders will not only provide comfort and supportive care for patients and parents or guardians, it can also keep infants and toddlers out of the hospital. The remote patient monitoring (RPM) program is also in response to a state public health alert about a growing lack of pediatric ICU beds due to RSV.

RSV is the number one reason for hospitalization of children under age 1 in the United States. It can lead to bronchiolitis (inflammation of the small airways in the lung) and pneumonia (infection of the lungs), especially in babies.

However, Mary Stapel, MD, lead physician for Community Care for OSF HealthCare Saint Francis Medical Center says RSV can often be managed at home.

“For more common cold type symptoms, we can recommend the conservative treatments: at home nasal saline with some suctioning, a cool mist humidifier, just kind of frequent, small feedings to optimize keeping that child hydrated.”

Clinical Digital Care Supervisor Rose Smith, RN, says OSF OnCall was able to implement its 24/7 digitally-enabled, at-home support program for RSV quickly, because of its experience with similar efforts to help patients with chronic conditions such as diabetes and heart failure. In the first week of the RSV support program, more than 70 parents and other at-home caregivers have enrolled newborns and children up to age 5. Smith says they love it.

“They love having support anytime of the day or night, however they want to do it – text message, phone call, video visit … anything. They can send us pictures. We’ve really kind of tailored it to what parents need to feel comfortable taking their children home, you know, from a clinic; from the hospital during the scary time with RSV.”-Rose Smith, Clinical Digital Care Support Supervisor, OSF OnCall

OSF OnCall providers and caregivers at home use a software application that provides education or digital prompts to report relevant signs/symptoms for 10 days. Smith says upon enrollment, parents receive a care kit for at-home use from their provider following a visit or a digital community health worker can deliver one.

“So we have a pulse oximeter to monitor oxygen levels and their heart rate and then we have a thermometer and we also provide saline spray, and a bulb syringe. A lot of parents, when their babies are born, they use them in the hospital, but they might not know that they can use them to help relieve any secretions especially before feeding their children.”

Smith adds, it’s also important to clear the nose before a nap or bedtime. Parents or guardians also receive step-by-step written instructions as well as a video demonstration for how to use what’s provided in the kit.

The OnCall RSV RPM program is for anyone in Illinois

or Michigan. Patients must have a positive RSV test or a RSV diagnosis to qualify. Referrals can be made by providers in a hospital emergency department, OSF OnCall Urgent Care, OSF PromptCare, medical offices, or following hospital discharge.

Smith says parents who have a child in the program can request a video visit at any time. The nursing staff will also recommend a video visit if needed.

“If they think their child looks off, we just have another set of eyes. The providers will look at it (to see if they need higher level of care). Sometimes our nurses can tell the parents you know, ‘We think they need to be seen. Can we do a video visit just before you take your child out especially now that it’s colder out?’ You know, we don’t want them if they’re having trouble breathing to go outside, but we really just focus on what works best to still get them the care that they need.”

Respiratory-related complaints made up half of all hospital emergency department visits at OSF in November, totaling 9,383 patients. Nearly 40% of those were infants and children.

At OSF HealthCare and across the country, there is concern that indoor family holiday gatherings could accelerate the transmission of RSV, the flu and COVID-19, spreading hospitals and their staff thin. Some pediatric groups have been urging the federal government to declare a public health emergency in response to the surge in RSV and other respiratory illnesses. Dr. Stapel, says the three viruses have already impacted staffing across the country.

“It’s not only a hard time with staffing already, but you add the holidays, you add illness, and so I think it’s going to be a challenge and I think we’re already doing this here, but I think preparing for what that surge, ongoing surge with staffing, and what surge capacity looks like … it’s an important thing for every institution.”

If you suspect your child has symptoms of RSV that don’t appear life-threatening, you can reach out to your pediatrician or primary care provider.

For additional assets associated with this story, including videos and photos, please visit the OSF Newsroom.

OSF HealthCare is an integrated health system owned and operated by The Sisters of the Third Order of St. Francis, headquartered in Peoria, Illinois. OSF HealthCare employs nearly 24,000 Mission Partners in 150 locations, including 15 hospitals – ten acute care, five critical access – with 2,089 licensed beds, and two colleges of nursing throughout Illinois and Michigan. The OSF HealthCare physician network employs more than 1,500 primary care, specialist and advanced practice providers.

OSF HealthCare offers unique healthcare delivery options across its Ministry via a full scale digital health and convenient care program under the umbrella of OSF OnCall. OSF OnCall represents a wide array of services that include OSF OnCall Urgent Care and OSF OnCall Connect. Learn more at osfoncall.org or osfhealthcare.org.

Contact: Colleen Reynolds | Media Relations Coordinator, OSF HealthCare |(309) 825-7255

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