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IBEX Limited Announces Record Fourth Quarter and Fiscal


Key Highlights

  • Record fourth quarter and fiscal year 2021 results
  • Continued 100% retention of our top 20 clients for the fiscal year
  • Over 3,200 seats expected to come online in the first half of fiscal year 2022
  • $57.8 million cash and cash equivalents at the end of fiscal year 2021
  • 2022 guidance for strong revenue and EBITDA growth

WASHINGTON, Sept. 14, 2021 (GLOBE NEWSWIRE) — IBEX Limited (“ibex”), a leading global provider in business process outsourcing (BPO) and end-to-end customer engagement technology solutions, today announced financial results for the fourth quarter and fiscal year ended June 30, 2021.

“I am so proud of what ibex has accomplished in fiscal year 2021” said Bob Dechant, CEO of ibex.  “We completed a record year with revenues of $443.7 million, approximately 10 percent organic growth, and adjusted EBITDA of $66.2 million, a 20 percent increase, despite an incredibly challenging COVID environment.”

Dechant continued, “In fiscal year 2016, we pivoted our business away from a commoditized voice-only business and shifted focus to the digital-first marketplace where we can fully leverage our differentiated capabilities. As a result of this shift, these new customers now represent $230 million, or 52%, of our current revenues, and have grown at a 5-year CAGR of 84% with an equally impressive 40% increase this past year. I am proud to announce that we have also retained 100% of our top 20 clients for the fiscal year, extending this achievement to four consecutive years which is further evidence of continued client confidence.”

“Additionally, to support our growth we added over 3,300 new seats – a 34% increase – to our high-margin nearshore and offshore footprint. With the business we won from new and existing clients in fiscal year 2021, we also established a revenue backlog of another 3,200 seats that are expected to launch in the first half of fiscal year 2022 to service this demand, which will bring our total footprint to over 21,000. More importantly, we are delivering these record margins while our regions are currently at 50% usable capacity due to social distancing restrictions in place; we estimate that this existing footprint would afford us additional revenue potential of $200 million annually in a pre-Pandemic operating environment.”  

“Our balance sheet transformation is almost complete with a growing cash balance. With a high-performance, customer-first business model, the wind at our back, and high ROI opportunities in front of us, we’re positioned well for flexible and highly attractive capital allocation and superior compounded shareholder returns.”

Fiscal Year 2021 Financial Highlights

Revenue

  • Revenue increased 9.5% to $443.7 million, compared to $405.1 million in the prior year.

Net Income / (loss)

  • Net income was $2.8 million, compared to net income of $7.8 million in the prior year.
  • Net income margin decreased to 0.6%, compared to 1.9% in the prior year.
  • Non-GAAP adjusted net income increased to $23.6 million, compared to $17.0 million in the prior year (see Exhibit 1 for reconciliation).
  • Non-GAAP adjusted net income margin increased to 5.3%, compared to 4.2% in the prior year (see Exhibit 1 for reconciliation).

Adjusted EBITDA

  • Non-GAAP adjusted EBITDA increased to $66.2 million, compared to $55.2 million in the prior year (see Exhibit 2 for reconciliation).
  • Non-GAAP adjusted EBITDA margin increased to 14.9%, compared to 13.6% in the prior year (see Exhibit 2 for reconciliation).

Earnings Per Share

  • IFRS basic and fully diluted earnings per share was $0.16 and $0.15, compared to IFRS basic and fully diluted earnings per share of $0.00 in the prior year.*
  • Non-GAAP pro forma fully diluted adjusted earnings per share increased to $1.28, compared to $0.93 in the prior year (see Exhibit 1 for reconciliation).

Fourth Quarter 2021 Financial Highlights

Revenue

  • Revenue increased 7.9% to $108.9 million, compared to $100.9 million in the prior year quarter.

Net Income / (loss)

  • Net income was $4.0 million, compared to net loss of $3.8 million in the prior year quarter.
  • Net income / (loss) margin increased to 3.7%, compared to (3.8)% in the prior year quarter.
  • Non-GAAP adjusted net income increased to $5.8 million, compared to $3.1 million in the prior year quarter (see Exhibit 1 for reconciliation).
  • Non-GAAP adjusted net income margin increased to 5.3%, compared to 3.0% in the prior year quarter (see Exhibit 1 for reconciliation).

Adjusted EBITDA

  • Non-GAAP adjusted EBITDA, increased to $15.9 million, compared to $13.9 million in the prior year quarter (see Exhibit 2 for reconciliation).
  • Non-GAAP adjusted EBITDA margin increased to 14.6%, compared to 13.8% in the prior year quarter (see Exhibit 2 for reconciliation).

Earnings Per Share

  • IFRS basic and fully diluted earnings per share was $0.22 and $0.21, compared to IFRS basic and fully diluted earnings per share of $0.00 in the prior year quarter.*
  • Non-GAAP pro forma fully diluted adjusted earnings per share increased to $0.31, compared to $0.16 in the prior year quarter (see Exhibit 1 for reconciliation).

* IFRS fully diluted earnings per share for the three and twelve months ended June 30, 2020 does not reflect the recapitalization that occurred in connection with ibex’s August 7, 2020 initial public offering.

Balance Sheet

  • As of June 30, 2021, the Company had cash and cash equivalents of $57.8 million, total borrowings of $28.5 million, and lease liabilities of $84.0 million, compared to cash and cash equivalents of $21.9 million, total borrowings of $31.3 million, and lease liabilities of $74.7 million as of June 30, 2020.

Fiscal Year 2021 Business Highlights

  • Won 23 new clients, primarily Digital First companies in the Retail and E-Commerce, FinTech, and HealthTech verticals.
  • Legacy top three client concentration decreased to 34.2% of revenue from 43.7% in the prior year, and exited the year at 28.2% in the fourth quarter.
  • Added over 3,300 seats in high margin nearshore and offshore locations.
  • Invested in our employees through $12.8 million of cost incurred, of which $8.3 million is considered non-recurring, as part of our employee COVID health and safety program, which includes private employee transportation, vaccine procurement, and COVID testing, as well as deep site cleaning. The investment in the program resulted in:
    • 100% of IBEX’s sites globally have remained operational throughout the pandemic with 100% of health audits passed.
    • High vaccination rate across our regions including 95% and 70% employee vaccination rate in Pakistan and the Philippines, respectively.

Fiscal Year 2022 Business Outlook

  • Fiscal Year 2022 organic revenue growth of 7% to 9%. Revenue growth will accelerate beginning in the second quarter as we onboard new capacity in Q1.
  • Adjusted EBITDA of $69.0 million to $71.0 million.
  • Capex of $30.0 million to $35.0 million. We expect to return to significantly lower, normalized capex spend when social distancing restrictions subside.

Conference Call and Webcast Information 
IBEX Limited will host a conference call and live webcast to discuss its fourth quarter and full fiscal year 2021 financial results at 4:30 p.m. Eastern Time today, September 14, 2021. To access the conference call, dial (833) 614-1408 for the U.S. or Canada, or for international callers (914) 987-7129 and provide conference ID 5259104. The webcast will be available live on the Investors section of ibex’s website at: https://investors.ibex.co/.

An audio replay of the call will also be available to investors beginning at approximately 7:30 p.m. Eastern Time on September 14, 2021, until 7:30 p.m. Eastern Time on September 21, 2021, by dialing (855) 859-2056 for the U.S. or Canada, or for international callers, (404) 537-3406 and entering passcode 5259104. In addition, an archived webcast will be available on the Investors section of ibex’s website at: https://investors.ibex.co/.

Financial Information 
While the financial information included in this press release has been prepared in accordance with International Financial Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board (“IASB”) applicable to financial statements for interim periods and full fiscal years, as applicable, this announcement does not contain sufficient information to constitute an interim financial report as defined in International Accounting Standards 34, “Interim Financial Reporting” or a financial statement as defined by International Accounting Standards 1 “Presentation of Financial Statements.” The financial information in this press release has not been audited. Our independent registered public accounting firm, BDO LLP, has not audited, reviewed, compiled, or performed any procedures with respect to our results for the fourth quarters presented herein.

Non-GAAP Financial Measures 
We present non-GAAP financial measures because we believe that they and other similar measures are widely used by certain investors, securities analysts and other interested parties as supplemental measures of performance and liquidity. We also use these measures internally to establish forecasts, budgets and operational goals to manage and monitor our business, as well as evaluate our underlying historical performance, as we believe that these non-GAAP financial measures depict the true performance of the business by encompassing only relevant and controllable events, enabling us to evaluate and plan more effectively for the future. The non-GAAP financial measures may not be comparable to other similarly titled measures of other companies and have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of our operating results as reported under IFRS as issued by the IASB. Non-GAAP financial measures and ratios are not measurements of our performance, financial condition or liquidity under IFRS as issued by the IASB and should not be considered as alternatives to operating profit or net income / (loss) or as alternatives to cash flow from operating, investing or financing activities for the period, or any other performance measures, derived in accordance with IFRS as issued by the IASB or any other generally accepted accounting principles.

ibex is not providing a quantitative reconciliation of forward-looking non-GAAP adjusted EBITDA to the most directly comparable IFRS measure because it is unable to predict with reasonable certainty the ultimate outcome of certain significant items without unreasonable effort. These items include, but are not limited to, non-recurring expenses, fair value adjustments, and share-based compensation expense. These items are uncertain, depend on various factors, and could have a material impact on IFRS reported results for the guidance period.

About ibex 
ibex helps the world’s preeminent brands more effectively engage their customers with services ranging from customer support, technical support, inbound/outbound sales, business intelligence and analytics, digital demand generation, and CX surveys and feedback analytics.

Forward Looking Statements 
In addition to historical information, this release contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. In some cases, you can identify forward-looking statements by terminology such as “believe,” “may,” “will,” “estimate,” “continue,” “anticipate,” “intend,” “should,” “plan,” “expect,” “predict,” “potential,” or the negative of these terms or other similar expressions. These statements include, but are not limited to, statements regarding our future financial and operating performance, including our outlook and guidance, and our strategies, priorities and business plans. Our expectations and beliefs regarding these matters may not materialize, and actual results in future periods are subject to risks and uncertainties that could cause actual results to differ materially from those projected. Factors that could impact our actual results include: developments relating to COVID-19; our ability to attract new business and retain key clients; our ability to enter into multi-year contracts with our clients at appropriate rates; the potential for our clients or potential clients to consolidate; our clients deciding to enter into or further expand their insourcing activities; our ability to operate as an integrated company under the ibex brand; our ability to manage portions of our business that have long sales cycles and long implementation cycles that require significant resources and working capital; our ability to manage our international operations, particularly in Pakistan and the Philippines and increasingly in Jamaica and Nicaragua; our ability to comply with applicable laws and regulations, including those regarding privacy, data protection and information security; our ability to manage the inelasticity of our labor costs relative to short-term movements in client demand; our ability to realize the anticipated strategic and financial benefits of our relationship with Amazon; our ability to recruit, engage, motivate, manage and retain our global workforce; our ability to anticipate, develop and implement information technology solutions that keep pace with evolving industry standards and changing client demands; our ability to maintain and enhance our reputation and brand; and other factors discussed under the heading “Risk Factors” in our annual report on Form 20-F filed with the U.S. Securities and Exchange Commission on October 23, 2020 and any other risk factors we include in subsequent reports on Form 6-K. Because of these uncertainties, you should not make any investment decisions based on our estimates and forward-looking statements. Except as required by law, we undertake no obligation to publicly update any forward-looking statements for any reason after the date of this press release whether as a result of new information, future events or otherwise.

Media Contact: Brad Jones, Senior Director, PR & Communications, ibex, 720.643.8731, Brad.Jones@ibex.co

IR Contact: Daniel Bellehsen, Executive Vice President, Investor Relations & Corporate Development, ibex, Dan.Bellehsen@ibex.co

IBEX Limited
Unaudited Consolidated Statements of Financial Position

             
    June 30,    June 30, 
US$ in thousands      2021        2020  
Assets            
Current assets            
Cash and cash equivalents   $ 57,842     $ 21,870  
Trade and other receivables     81,104       62,579  
Due from related parties     1,755       1,587  
Warrant asset     673        
Total current assets   $ 141,374     $ 86,036  
             
Non-current assets            
Property and equipment   $ 106,703     $ 84,588  
Goodwill     11,832       11,832  
Other intangible assets     3,209       2,781  
Warrant asset     1,420       2,611  
Investment in joint venture     258       331  
Deferred tax asset     4,252       2,223  
Other assets     5,239       4,834  
Total non-current assets   $ 132,913     $ 109,200  
Total assets   $ 274,287     $ 195,236  
             
Liabilities and equity            
Current liabilities            
Trade and other payables   $ 54,863     $ 53,213  
Deferred revenue     4,077       3,470  
Lease liabilities     12,121       12,668  
Borrowings     26,716       27,476  
Due to related parties     4,275       5,739  
Income tax payables     3,663       3,087  
Total current liabilities   $ 105,715     $ 105,653  
             
Non-current liabilities            
Deferred revenue   $ 3,010     $ 434  
Lease liabilities     71,878       62,044  
Borrowings     1,801       3,782  
Deferred tax liability     86       117  
Other non-current liabilities     11,138       7,058  
Total non-current liabilities   $ 87,913     $ 73,435  
Total liabilities   $ 193,628     $ 179,088  
             
Equity attributable to owners of the parent            
Share capital   $ 2     $ 12  
Additional paid-in capital     158,157       96,207  
Other reserves     33,180       29,456  
Accumulated deficit     (110,680 )     (109,527 )
Total equity   $ 80,659     $ 16,148  
Total equity and liabilities   $ 274,287     $ 195,236  
             

IBEX Limited
Unaudited Consolidated Statements of Profit or Loss
and Other Comprehensive Income / (Loss)

                         
                         
    Three months ended June 30,    Year ended June 30, 
US$ in thousands, except share and per share amounts      2021        2020        2021        2020  
Revenue   $ 108,878     $ 100,880     $ 443,662     $ 405,135  
                         
Payroll and related costs   $ 73,189     $ 69,009       296,799       276,255  
Share-based payments    $ 517     $ 478       4,521       359  
Reseller commission and lead expenses   $ 2,973     $ 3,724       13,749       17,328  
Depreciation and amortization   $ 7,517     $ 6,012       28,197       24,472  
Fair value measurement of share warrants   $ (446 )   $ 2,506       9,732       3,138  
Other operating costs   $ 19,154     $ 19,885       76,865       64,070  
Income / (loss) from operations   $ 5,974     $ (734 )   $ 13,799     $ 19,513  
                         
Finance expenses   $ (2,111 )   $ (2,238 )     (9,034 )     (9,428 )
Income / (loss) before taxation   $ 3,863     $ (2,972 )   $ 4,765     $ 10,085  
                         
Income tax benefit / (expense)   $ 164     $ (833 )     (1,918 )     (2,315 )
Net income / (loss)   $ 4,027     $ (3,805 )   $ 2,847     $ 7,770  
                         
Other comprehensive income / (loss)                        
Item that will not be subsequently reclassified to profit or loss                        
Actuarial loss on retirement benefits   $ (26 )   $ (184 )   $ (26 )   $ (184 )
Items that will be subsequently reclassified to profit or loss                        
Foreign currency translation adjustment   $ (108 )   $ (211 )   $ (122 )   $ (248 )
Cash flow hedge – changes in fair value   $ 44     $ (518 )     202       (518 )
    $ (90 )   $ (913 )   $ 54     $ (950 )
Total comprehensive income / (loss)   $ 3,937     $ (4,718 )   $ 2,901     $ 6,820  
                         
Earnings per share attributable to the ordinary equity holders of the parent                        
Basic   $ 0.22     $     $ 0.16     $  
Diluted   $ 0.21     $     $ 0.15     $  
                         
Weighted average shares outstanding                        
Basic     18,172,372       1,176,370       17,649,446       1,176,370  
Diluted     18,874,132       12,936,962       18,384,921       12,936,962  
                         

IBEX Limited
Unaudited Consolidated Statements of Cash Flows

                         
    Three months ended June 30,    Year ended June 30, 
US$ in thousands      2021        2020        2021        2020  
CASH FLOWS FROM OPERATING ACTIVITIES                        
Income / (loss) before taxation   $ 3,863     $ (2,972 )   $ 4,765     $ 10,085  
Adjustments to reconcile income before taxation to net cash provided by operating activities:                        
Depreciation and amortization     7,517       6,012       28,197       24,472  
Amortization of warrant asset     (160 )     154       517       705  
Foreign currency translation (gain) / loss     (31 )     (444 )     198       (195 )
Fair value measurement of share warrants     (446 )     2,506       9,732       3,138  
Phantom stock expense     (62 )     166       851       (31 )
Share-based payments     579       312       3,670       390  
Allowance for expected credit losses     (45 )     123       291       224  
Share of profit from investment in joint venture     (177 )     (119 )     (577 )     (533 )
Loss / (gain) on disposal of fixed assets           63             (10 )
Loss / (gain) on lease terminations     121             (923 )      
Provision for defined benefit scheme     34       (13 )     228       121  
Impairment of intangibles           777             777  
Finance expenses     2,111       2,239       9,034       9,429  
(Increase) / Decrease in trade and other receivables     (2,969 )     888       (13,327 )     9,042  
Decrease / (Increase) in prepayments and other assets     965       (35 )     (405 )     (1,435 )
(Decrease) / Increase in trade and other payables and other liabilities     (4,698 )     12,027       (1,655 )     7,106  
Cash inflow from operations     6,602       21,684       40,596       63,285  
Interest paid     (2,111 )     (2,239 )     (9,034 )     (9,429 )
Income taxes paid     (2,713 )     (1,379 )     (5,665 )     (2,137 )
Net cash inflow from operating activities   $ 1,778     $ 18,066     $ 25,897     $ 51,719  
                         
CASH FLOWS FROM INVESTING ACTIVITIES                        
Purchase of property and equipment   $ (4,763 )   $ (264 )   $ (19,360 )   $ (4,283 )
Purchase of other intangible assets     (189 )     (497 )     (1,463 )     (982 )
Dividend received from joint venture     277       121       650       430  
Net cash outflow from investing activities   $ (4,675 )   $ (640 )   $ (20,173 )   $ (4,835 )
                         
CASH FLOWS FROM FINANCING ACTIVITIES                        
Proceeds from line of credit   $ 24,767     $ 20,042     $ 116,026     $ 127,567  
Repayments of line of credit     (21,789 )     (24,633 )     (115,189 )     (142,118 )
Proceeds from borrowings                 1,714       1,000  
Repayment of borrowings     (1,757 )     (3,227 )     (11,080 )     (8,033 )
Payment of related party loans                 (1,614 )      
Net proceeds from initial public offering                 63,107        
Payment of listing related cost     (22 )           (1,074 )      
Exercise of options                 28        
Principal payments on lease obligations     (2,845 )     (3,227 )     (17,489 )     (12,162 )
Dividend distribution                 (4,000 )     (121 )
Net cash (outflow) / inflow from financing activities   $ (1,646 )   $ (11,045 )   $ 30,429     $ (33,867 )
Effects of exchange rate difference on cash and cash equivalents     (167 )     18       (181 )     (20 )
Net (decrease) / increase in cash and cash equivalents   $ (4,710 )   $ 6,399     $ 35,972     $ 12,997  
Cash and cash equivalents at beginning of the period   $ 62,552     $ 15,471     $ 21,870     $ 8,873  
Cash and cash equivalents at end of the period   $ 57,842     $ 21,870     $ 57,842     $ 21,870  
                         

IBEX Limited
Reconciliation of IFRS Financial Measures to Non-GAAP Financial Measures

EXHIBIT 1: Adjusted net income and pro forma adjusted earnings per share – diluted 
We define “Adjusted net income” as net income / (loss) before the effect of the following items: non-recurring expenses (including litigation and settlement expenses, costs related to COVID-19, and expenses related to our initial public offering), amortization of warrant asset, foreign exchange gains or losses, fair value measurement of share warrants, share-based payments, gain or loss on disposal of fixed assets and/or lease terminations, and impairment of intangibles, as applicable, net of the tax effect of such adjustments. The following table provides a reconciliation of adjusted net income to our net income / (loss) for the periods presented:

                                                   
    Three months ended June 30,    Year ended June 30,   
    2021     2020     2021     2020    
US$ in thousands, except share and per share amounts, unaudited      Amount      Per Share      Amount      Per Share      Amount      Per Share      Amount      Per Share  
Net income / (loss)   $ 4,027     $ 0.22     $ (3,805 )   $ (0.29 ) (d) $ 2,847     $ 0.16     $ 7,770     $ 0.60   (d)
Non-recurring expenses     2,364       0.13       5,085       0.39       10,203       0.58       6,482       0.50    
Amortization of warrant asset     (160 )     (0.01 )     154       0.01       517       0.03       705       0.05    
Foreign currency translation (gain) / loss     (31 )     (0.00 )     (444 )     (0.03 )     198       0.01       (195 )     (0.02 )  
Fair value measurement of share warrants     (446 )     (0.02 )     2,506       0.19       9,732       0.55       3,138       0.24    
Share-based payments^     517       0.03       478       0.04       4,521       0.26       359       0.03    
Loss / (gain) on disposal of fixed assets                 63       0.00                   (10 )     (0.00 )  
Loss / (gain) on lease terminations     121       0.01                   (923 )     (0.05 )              
Impairment of intangibles                 777       0.06                   777       0.06    
Total adjustments   $ 2,365     $ 0.13     $ 8,619     $ 0.67     $ 24,248     $ 1.37     $ 11,256     $ 0.87    
Tax impact of adjustments(a)     (618 )     (0.03 )     (1,739 )     (0.13 )     (3,519 )     (0.20 )     (1,977 )     (0.15 )  
Adjusted net income and adjusted earnings per share   $ 5,774     $ 0.32     $ 3,075     $ 0.24     $ 23,576     $ 1.34     $ 17,049     $ 1.32    
Adjusted net income margin     5.3 %           3.0 %           5.3 %           4.2 %        
                                                   
Weighted average shares outstanding – diluted     18,172,372     $ 0.32       12,936,962     $ 0.24       17,649,446     $ 1.34       12,936,962     $ 1.32    
Dilutive impact of shares issued on August 7, 2020(b)         $       3,571,429     $ (0.04 )         $       3,199,609     $ (0.23 )  
Dilutive impact of preferred share conversion on August 7, 2020(b)         $       1,785,565     $ (0.02 )         $       1,785,565     $ (0.13 )  
Dilutive impact of share-based compensation and the Amazon warrant(b)     701,760     $ (0.01 )     580,176     $ (0.01 )     735,475     $ (0.05 )     462,785     $ (0.03 )  
Pro forma adjusted weighted average shares outstanding – diluted and pro forma adjusted earnings per share – diluted(c)     18,874,132     $ 0.31       18,874,132     $ 0.16       18,384,921     $ 1.28       18,384,921     $ 0.93    
^ Includes phantom stock expense                                                  

(a) The tax impact of each adjustment is calculated using the effective tax rate in the relevant jurisdiction.
(b) Represents the dilutive impact of (i) an incremental 3,571,429 and 3,199,609 weighted average shares outstanding for the three and twelve months ended June 30, 2021, respectively, as a result of our initial public offering completed on August 7, 2020, (ii) an incremental 1,785,565 shares outstanding due to the conversion of preferred shares to common shares in connection with our initial public offering on August 7, 2020 and (iii) incremental weighted average shares outstanding resulting from vesting of awards under share-based compensation plans and vesting of the Amazon warrant, using the treasury stock method (as applicable) during the periods presented.
(c) We provide “pro forma adjusted earnings per share – diluted” to illustrate the impact on the calculation of adjusted earnings per share of taking into account the dilutive impact of the shares issued in our initial public offering on August 7, 2020, the dilutive impact of the preferred share conversion on August 7, 2020, and the dilutive impact related to vesting of awards under share-based compensation plans and the Amazon warrant on the calculation of weighted average shares outstanding – diluted, resulting in pro forma adjusted weighted average shares outstanding – diluted. We have used 18,874,132 and 18,384,921 shares, the pro forma adjusted weighted average shares outstanding – diluted for the three and twelve months ended June 30, 2021, respectively, to calculate pro forma adjusted earnings per share – diluted for the three and twelve months ended June 30, 2020. We believe that pro forma adjusted earnings per share – diluted is useful information for investors because it enhances comparability between the current period and prior periods. This non-GAAP measure will be recalculated each reporting period based on the pro forma adjusted weighted average shares outstanding – diluted for the latest reporting periods. Therefore, pro forma adjusted earnings per share – diluted in future periods may differ from pro forma adjusted earnings per share – diluted presented in prior periods. Pro forma adjusted earnings per share – diluted may not be comparable to other similarly titled measures of other companies, has limitations as an analytical tool and should not be considered in isolation or as a substitute for analysis of our operating results as reported under IFRS as issued by the IASB.
(d) See Note 20 to our audited consolidated financial statements included in our annual report on Form 20-F filed with the U.S. Securities and Exchange Commission on October 23, 2020 for additional information regarding the calculation of basic and diluted earnings / (loss) per share attributable to equity holders of the parent and weighted average shares outstanding – basic and diluted. For the periods noted, the amount represents net income divided by the weighted average shares outstanding – diluted for the period presented.

EXHIBIT 2: EBITDA and Adjusted EBITDA 
We define “EBITDA” as net income / (loss) before the effect of the following items: finance expenses, income tax (benefit) / expense, and depreciation and amortization, as applicable. We define “Adjusted EBITDA” as EBITDA before the effect of the following items: non-recurring expenses (including litigation and settlement expenses, costs related to COVID-19, and expenses related to our initial public offering), amortization of warrant asset, foreign exchange gains or losses, fair value measurement of share warrants, share-based payments, gain or loss on disposal of fixed assets and/or lease terminations, and impairment of intangibles, as applicable.

                         
    Three months ended June 30,    Year ended June 30, 
US$ in thousands, unaudited   2021     2020     2021     2020  
Net income / (loss)   $ 4,027     $ (3,805 )   $ 2,847     $ 7,770  
Finance expenses   $ 2,111     $ 2,238       9,034       9,428  
Income tax (benefit) / expense   $ (164 )   $ 833       1,918       2,315  
Depreciation and amortization   $ 7,517     $ 6,012       28,197       24,472  
EBITDA   $ 13,491     $ 5,278     $ 41,996     $ 43,985  
Non-recurring expenses   $ 2,364     $ 5,085       10,203       6,482  
Amortization of warrant asset   $ (160 )   $ 154       517       705  
Foreign currency translation (gain) / loss   $ (31 )   $ (444 )     198       (195 )
Fair value measurement of share warrants   $ (446 )   $ 2,506       9,732       3,138  
Share-based payments^   $ 517     $ 478       4,521       359  
Loss / (gain) on disposal of fixed assets   $     $ 63             (10 )
Loss / (gain) on lease terminations   $ 121     $       (923 )      
Impairment of intangibles   $     $ 777             777  
Adjusted EBITDA   $ 15,856     $ 13,897     $ 66,244     $ 55,241  
Adjusted EBITDA margin     14.6 %     13.8 %     14.9 %     13.6 %
^ Includes phantom stock expense                        

EXHIBIT 3: Free cash flow 
We define “free cash flow” as net cash provided by operating activities less cash capital expenditures.

                         
    Three months ended June 30,    Year ended June 30, 
US$ in thousands, unaudited   2021     2020   2021   2020
                         
Net cash provided by operating activities   $ 1,778     $ 18,066   $ 25,897   $ 51,719
                         
Less:                        
Cash capital expenditures     4,952       761     20,823     5,265
Free cash flow(1)   $ (3,174 )   $ 17,305   $ 5,074   $ 46,454

(1)   Excluded from free cash flow are the principal portion of right-of-use lease payments of $2,720 and $2,527 for the three months ended June 30, 2021 and 2020, respectively, and $10,783 and $9,146 for the years ended June 30, 2021 and 2020, respectively. We believe it is useful to consider these payments when analyzing free cash flow as these amounts directly relate to revenue generating assets used in operations.

EXHIBIT 4: Net debt
We define “net debt” as total debt (borrowings and leases) less cash and cash equivalents.

             
      June 30,      June 30, 
US$ in thousands, unaudited        2021        2020
Borrowings            
Non-current   $ 1,801   $ 3,782
Current     26,716     27,476
    $ 28,517   $ 31,258
Leases            
Non-current     71,878     62,044
Current     12,121     12,668
    $ 83,999   $ 74,712
Total debt   $ 112,516   $ 105,970
Cash and cash equivalents     57,842     21,870
Net debt   $ 54,674   $ 84,100
             

Ibex Limited



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