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Business Process Outsourcing Market Recorded a 3.53% Y-O-Y Growth Rate in 2021, Driven by the Focus on Reducing Operational Costs -Technavio


NEW YORK, Aug. 30, 2022 /PRNewswire/ — The “Business Process Outsourcing Market  – Forecast and Analysis 2021-2025″ report has been added to Technavio’s offering. With ISO 9001:2015 certification, Technavio is proudly partnering with more than 100 Fortune 500 companies for over 16 years. The business process outsourcing market share is expected to increase by USD 40.16 billion from 2020 to 2025, and the market’s growth momentum will accelerate at a CAGR of 4%. Technavio categorizes the business process outsourcing market as a part of the global IT consulting and other services market. Our research report has extensively covered external factors influencing the parent market growth potential in the coming years, which will determine the levels of growth of the business process outsourcing market during the forecast period – For more highlights on the parent market analysis – Grab a FREE Sample Now!


Technavio has announced its latest market research report titled Business Process Outsourcing Market by End-user and Geography - Forecast and Analysis 2021-2025

Business Process Outsourcing Market  – Key Market Dynamics:

  • Market Driver – The key factor driving growth in the business process outsourcing market is the focus on reducing operational costs. Operational costs refer to the cost involved in manufacturing goods and services, maintenance, and administration on a regular basis. BPO helps minimize operating costs and enhances business efficiency. BPO involves service aid for different business processes such as procurement, logistics, and customer care. Therefore, organizations have started outsourcing their business processes and operations to focus on and improve their core businesses. Organizations need BPO services to increase market share, expand their customer base, and improve customer relationships.  It is estimated that logistics BPO outsourcing companies help reduce operational costs by up to 70%. Logistics companies use third-party BPO providers to fuel revenue growth and attain operational efficiency at a reduced cost. This will have a positive impact on the global BPO market.
  • Market Challenges – Data breaches will be a major challenge for the business process outsourcing market during the forecast period. For a firm, data theft refers to the illegal transfer of data, which can be confidential, financial, or personal. Such data is normally stored on electronic devices such as servers and computers and includes proprietary process-oriented information, technologies, software codes, and passwords. Data security and data privacy have always been key concerns for BPO companies. With increasing technological advances and the rising use of Internet services across the world, the safety of customer data is becoming crucial. Data breaches will be a major challenge for the global BPO market. A data breach can tarnish the reputation of individuals and organizations.

To learn about additional vital drivers, trends, and challenges – Request a FREE Sample Report right now!

Business Process Outsourcing Market  – Segmentation Analysis

The business process outsourcing market report is segmented by End-user (IT and telecommunication, BFSI, Retail, Healthcare, and Others) and Geography (North America, Europe, APAC, MEA, and South America).  

  • Revenue Generating Segment – The business process outsourcing market share growth in the IT and telecommunication segment will be significant for revenue generation. The growth of this segment can be attributed to technological advances, fast growth in data traffic, and growing demand for digital content and communication by consumers. The telecom services industry is expected to witness steady growth with the advent of the 5G spectrum. 
  • Regional Highlights – 38% of the market’s growth will originate from North America during the forecast period. The US is the key market for business process outsourcing in North America. Market growth in this region will be slower than the growth of the market in the South American, MEA, and APAC regions. The rise in the adoption of advanced technologies such as cloud computing solutions, social media, AI, and RPA will facilitate the business process outsourcing market growth in North America over the forecast period. 

Grab a sample report for additional insights into the contribution of all the segments

Business Process Outsourcing Market  – Vendor Analysis

The business process outsourcing market is fragmented and the vendors are deploying organic and inorganic growth strategies to compete in the market.

  •        
    • Accenture Plc
    • Automatic Data Processing Inc.
    • Capgemini SE
    • Infosys Ltd.
    • International Business Machines Corp.
    • NEC Corp.
    • NTT DATA Corp.
    • Tata Consultancy Services Ltd.
    • Wipro Ltd.
    • ZTE Corp.
  • To gain access to more vendor profiles with their key offerings available with Technavio, Click Here

The competitive scenario provided in the Business Process Outsourcing Market Report analyzes, evaluates, and positions companies based on various performance indicators. Some of the factors considered for this analysis include the financial performance of companies over the past few years, growth strategies, product innovations, new product launches, investments, growth in market share, etc. Don’t wait, Make a strategic approach & boost your business goals with our Business Process Outsourcing Market Forecast Report –  Buy Now!

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Business Process Outsourcing Market Scope

Report Coverage

Details

Page number

120

Base year

2020

Forecast period

2021-2025

Growth momentum & CAGR

Accelerate at a CAGR of  4%

Market growth 2021-2025

USD 40.16 billion

Market structure

Fragmented

YoY growth (%)

3.53

Regional analysis

North America, Europe, APAC, MEA, and South America

Performing market contribution

North America at 38%

Key consumer countries

US, UK, Germany, China, and Japan

Competitive landscape

Leading companies, competitive strategies, consumer engagement scope

Companies profiled

Accenture Plc, Automatic Data Processing Inc., Capgemini SE, Infosys Ltd., International Business Machines Corp., NEC Corp., NTT DATA Corp., Tata Consultancy Services Ltd., Wipro Ltd., and ZTE Corp.

Market Dynamics

Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and future consumer dynamics, and market condition analysis for the forecast period.

Customization purview

If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

Browse for Technavio “Information Technology Market” Research Reports

Key Topics Covered:

Executive Summary

Market Landscape

  • Market ecosystem
  • Value chain analysis

Market Sizing

  • Market Definition
  • Market segment analysis
  • Market size 2020
  • Market outlook: Forecast for 2020 – 2025

Five Forces Analysis

  • Five forces summary
  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition

Market Segmentation by End-user

  • Market segments
  • Comparison by End-user
  • IT and telecommunication – Market size and forecast 2020-2025
  • BFSI – Market size and forecast 2020-2025
  • Retail – Market size and forecast 2020-2025
  • Healthcare – Market size and forecast 2020-2025
  • Others – Market size and forecast 2020-2025
  • Market opportunity by End-user

Customer landscape

  • Customer landscape

Geographic Landscape

  • Geographic segmentation
  • Geographic comparison
  • North America – Market size and forecast 2020-2025
  • Europe – Market size and forecast 2020-2025
  • APAC – Market size and forecast 2020-2025
  • MEA – Market size and forecast 2020-2025
  • South America – Market size and forecast 2020-2025
  • Key leading countries
  • Market opportunity by geography
  • Market drivers
  • Market challenges
  • Market trends

Vendor Landscape

  • Overview
  • Landscape disruption

Vendor Analysis

  • Vendors covered
  • Market positioning of vendors
  • Accenture Plc
  • Automatic Data Processing Inc.
  • Capgemini SE
  • Infosys Ltd.
  • International Business Machines Corp.
  • NEC Corp.
  • NTT DATA Corp.
  • Tata Consultancy Services Ltd.
  • Wipro Ltd.
  • ZTE Corp.

Appendix

  • Scope of the report
  • Currency conversion rates for US$
  • Research Methodology
  • List of abbreviations
About Us

Technavio is a leading global technology research and advisory company. Their research and analysis focus on emerging market trends and provide actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning  50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contact

Technavio Research

Jesse Maida

Media & Marketing Executive

US: +1 844 364 1100

UK: +44 203 893 3200

Email:media@technavio.com

Website: www.technavio.com/

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